> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sculkhosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sculk Hosting Help Center

> Find guides for your Sculk Hosting game server, control panel, billing, plans, DDoS protection, backups, and customer support—all in one place.

<div className="mx-auto flex w-full max-w-5xl flex-col gap-14 px-4 py-12 lg:py-16">
  <div className="flex flex-col items-center gap-12">
    <div className="flex w-full max-w-lg flex-col gap-1">
      <h1 className="text-center text-4xl font-semibold tracking-tight text-gray-900 dark:text-gray-50">
        How can we help?
      </h1>

      <p className="text-center text-balance text-base text-gray-600 dark:text-gray-400 mt-2">
        Search the Sculk Hosting Help Center for setup guides, panel how-tos, billing help, and server features—all in one
        place.
      </p>
    </div>

    <div className="flex w-full max-w-lg flex-col gap-4">
      <div className="flex w-full flex-col gap-2.5 sm:flex-row sm:items-stretch">
        <div className="kb-search-entry min-w-0 w-full flex-1">
          <button type="button" data-search-trigger className="pointer-events-auto flex h-11 w-full cursor-pointer items-center justify-between gap-2 truncate rounded-full bg-gray-50 pl-4 pr-3 text-left text-sm font-normal leading-6 text-gray-500 shadow-none hover:text-gray-500 ring-1 ring-gray-100 hover:ring-gray-200 dark:bg-white/[0.04] dark:text-white/50 dark:hover:text-white/50 dark:ring-1 dark:ring-white/[0.08] dark:hover:ring-white/15">
            <div className="flex min-w-0 flex-1 items-center gap-2">
              <Icon icon="search" size={14} className="shrink-0 text-gray-700 dark:text-gray-400" />

              <div className="min-w-0 truncate font-normal text-gray-500 hover:text-gray-500 dark:text-white/50 dark:hover:text-white/50">
                Search for articles
              </div>
            </div>

            <span className="flex-none text-xs font-semibold text-gray-500 hover:text-gray-500 dark:text-white/50 dark:hover:text-white/50">
              ⌘K
            </span>
          </button>
        </div>

        <button type="button" id="custom-homepage-assistant-entry" data-assistant-trigger aria-label="Ask AI" className="group/ai flex pointer-events-auto h-11 w-full shrink-0 cursor-pointer flex-row items-center justify-center gap-1.5 rounded-full bg-gray-50 px-4 text-sm font-normal leading-6 text-gray-500 shadow-none ring-1 ring-gray-100 hover:text-gray-600 hover:ring-gray-200 dark:bg-white/[0.04] dark:text-white/50 dark:ring-1 dark:ring-white/[0.08] dark:hover:text-white/70 dark:hover:ring-white/15 sm:w-auto">
          <Icon icon="sparkles" size={16} className="shrink-0 text-gray-700 group-hover/ai:text-gray-800 dark:text-gray-400 dark:group-hover/ai:text-gray-200" />

          <span className="whitespace-nowrap text-gray-500 dark:text-white/50">Ask AI</span>
        </button>
      </div>

      <div className="flex flex-wrap items-center justify-center gap-3 text-sm text-gray-500 dark:text-gray-400">
        <span>Popular searches</span>

        <div className="flex flex-wrap justify-center gap-1">
          {['backups', 'ddos protection', 'billing'].map((term) => (
                              <button
                                key={term}
                                type="button"
                                data-popular-search
                                data-term={term}
                                className="rounded-md bg-gray-100 px-1.5 py-1 font-mono text-xs font-bold uppercase tracking-tight text-gray-600 transition hover:bg-gray-200 dark:bg-white/10 dark:text-gray-300 dark:hover:bg-white/15"
                              >
                                {term.toUpperCase()}
                              </button>
                            ))}
        </div>
      </div>
    </div>
  </div>

  <div className="flex flex-col gap-4">
    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">Featured guides</h3>

    <Columns cols={3}>
      <Card horizontal icon="rocket" iconType="light" title="Get Started" href="/introduction">
        Create your account, pick a plan, and launch your first server
      </Card>

      <Card horizontal icon="monitor" iconType="light" title="Control Panel" href="/panel/overview">
        Console, file manager, plugin installer, and backups
      </Card>

      <Card horizontal icon="life-buoy" iconType="light" title="Help & Billing" href="/help/faq">
        FAQ, support, billing cycles, and terms of service
      </Card>
    </Columns>
  </div>

  ***

  <div className="flex flex-col gap-4">
    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">All guides</h3>

    <Columns cols={3}>
      <Card title="DDoS Protection" icon="shield" iconType="light" href="/introduction" cta="Learn more">
        Enterprise-grade mitigation keeping your server online
      </Card>

      <Card title="Server Locations" icon="globe" iconType="light" href="/help/faq" cta="Learn more">
        Global bare-metal nodes across US, EU, and Asia-Pacific
      </Card>

      <Card title="Plans & Pricing" icon="credit-card" iconType="light" href="/billing/plans-pricing" cta="View plans">
        Creeper to Elytra — find the right plan for your server
      </Card>

      <Card title="File Manager" icon="folder-open" iconType="light" href="/panel/file-manager" cta="Learn more">
        Browse, upload, and edit server files from your browser
      </Card>

      <Card title="Sub-Users" icon="users" iconType="light" href="/help/faq" cta="Learn more">
        Grant staff or friends access with custom permissions
      </Card>

      <Card title="Service Level Agreement" icon="check-circle" iconType="light" href="/billing/sla" cta="Read SLA">
        99.9% uptime commitment and credit policy
      </Card>
    </Columns>
  </div>

  ***

  <div className="flex flex-col gap-2">
    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">Suggested articles</h3>

    <p className="text-base text-gray-600 dark:text-gray-400">
      Popular starting points from the Sculk Hosting Help Center
    </p>
  </div>

  <Columns cols={2} className="suggested-articles">
    <Card title="Quick start: launch your server in minutes" icon="timer" iconType="light" href="/getting-started/quick-start" cta="Read article">
      A fast path from signup to a live game server — order, configure, and connect.
    </Card>

    <Card title="Automatic backups and restoring snapshots" icon="clock" iconType="light" href="/panel/backups" cta="Read article">
      Schedule backups and restore any snapshot with a single click.
    </Card>

    <Card title="Installing plugins and mods" icon="puzzle" iconType="light" href="/panel/plugin-manager" cta="Read article">
      Search, install, and update mods and plugins directly from the panel.
    </Card>

    <Card title="Billing cycles and discounts" icon="calendar" iconType="light" href="/billing/billing-cycles" cta="Read article">
      Save up to 15% by switching from monthly to quarterly or yearly billing.
    </Card>
  </Columns>
</div>